Our Philosophy

Paramis Consulting welcome the emphasis on human motivations, relationships and behaviours that sets digital apart from previous rounds of technology-based transformation. We see this as being crucial to achieving significant and sustainable improvements in service outcomes and costs.

Digital Is More Than A One-Off Change

The full benefits of digital transformation lie not in delivering a one-off change to services, but in embedding and enabling the pursuit of continual improvement in service value-for-money. This requires ongoing openness, initiative and leadership at all levels of the transforming organisation, informed by timely and accurate data on performance, needs and sentiments.

Digital Is Culture As Well As Capability

To put into practice these transformational ways of thinking and working, organisations must develop digital cultures alongside digital capabilities, both within themselves and beyond. Thus, adapting existing stakeholder cultures (human values and behaviours) becomes as important as creating new stakeholder capabilities (technology-enabled processes and skills).

Digital Is Built Via Understanding & Trust

Understanding and trust on all sides are key to the adoption and operation of the new digital cultures and capabilities.

First, there is understanding: of our past histories and our future challenges; of how we feel and what we want; of which options will likely work and which ones probably won't; etc.

Second, there is trust: made up of faith in general integrity and good intentions, combined with confidence that specific actions and changes will make things better.

For digital to succeed, it must both build on and build up understanding and trust.

Digital Is Ever Evolving & Expanding

Paramis Consulting advocate developing robust understanding and trust on all sides via an agile, iterative, inclusive transformation programme, which builds up from smaller wins in early rounds to achieve the biggest wins in later rounds.

In the first round, we typically implement the change that most quickly establishes faith in the organisation's transformation ambitions and ability to deliver by best combining easily recognised benefits for stakeholders with confidence in execution for the programme.

But we then rapidly increase the scope and pace of change in subsequent rounds, as stronger mutual understanding and trust lead to exponential growth in the appetite and means for change.

Contact us to hear the full story...