Deliver: Change, On Time, On Budget
Real change happens as the digital programme is delivered. Stakeholder input will be crucial to creating and accepting changes. This is best achieved via an agile approach based on stakeholder prioritisation of requirements, and iterations of development and delivery. From this we get the 'who' and 'how' of digital.
Who will do Digital?
Ongoing stakeholder engagement and involvement are vital to digital success. The buy-in and feedback that result are key to creating capabilities and service solutions that work and evolving cultures that will use them well.
How will Digital happen?
For digitial service solutions to be taken up fully and thereby deliver maximum benefits, they must continually improve to keep up with service needs. An agile approach to solution development will help ensure this.
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