Design: Strategy & Programme
A well-designed digital strategy and implementation programme, clearly identifying the areas for action, are crucial to achieving sustainable digital transformation. The programme will contain numerous projects, which will need prioritisation to make best use of resources and momentum. Thus we get digital's 'where' and 'when'.
Where does Digital apply?
Digital is applicable across all services: those for citizens and those for staff; those delivered by the organisation alone and those delivered with its partners. Standardised core digital platforms can be joined up in smart ways to create service-specific solutions.
When do you get Digital?
Large-scale digital transformation is the cumulative result of many smaller-scale changes. These should be prioritised to reflect how early quick-wins create the learning and support needed for bigger, often harder, later improvements.
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